History

2010
Forte-IT presents the IntelleScript Video platform at the GSMA Mobile World Congress in Barcelona (Spain).

Forte-IT presents the Call-o-Call® Video contact center at the annual Call Center World Forum (CCWF’2010).

2009
Forte-IT releases 3G network compatible versions of our IntelleScript Video platform and Call-o-Call® Video contact center.

2008
Forte-IT is dubbed a Platinum Application Partner by Dialogic, the global leader of the computer telephony industry.

2007
The Call-o-Call® contact-center system has been fully certified.

Forte-IT initiates the Sonnette outsourced contact center project.

Presidential Direct Line: Forte-IT supplies the Sinttera federal telecom operator with call-center software for the event with V.Putin

2006
Forte-IT initiates the Rent-an-IVR partnership program for content providers.

2005
Forte-IT brings mobile interactivity technologies to TV shows The Big Brother, Ugly Betty, The Night Games.

Forte-IT comes tall to the mobile content market.

2004
Forte-IT deploys the IntelleScript Pro IVR for 9 geographical regions of the Beeline mobile network.

Forte-IT releases a new version of the IntelleScript platform with native support of intelligent networks(IN) and recent telcom protocols.

2003
Forte-IT completes the first commercial installation of the Call-o-Call® contact-center system for the nation-wide customer support line of the MIR consumer electronics retail chain.

The Call-o-Call® trademark has been registered for Forte-IT’s flagship contact-center system.

2002
Forte-IT implements the ISO 9001:2000 quality management system.

Forte-IT deploys the IntelleScript Pro IVR platform for VimpelCom, a leading Russian telecom operator.

2001
Forte-IT releases the CallOffice system later evolved into the Call-o-Call® contact-center.

Forte-IT deploys the first version of the IntelleScripr Pro service design platform for the KazakhAudioSystem company (Almata, Kazakhstan).

2000
The VPost.RU portal is awarded National Intel Internet Prize and wins the Golden URL competition.

Forte-IT wins a special award at the 5th Computer Telephony Conference.

1999
Forte-IT releases a set of specialized computer telephony products: Bank Office, Vote Post, PrePaid Office, Tone Page, Notify Office, Service Office.

1998
Forte-IT completes the maiden installation of the VPost voicemail system for the VGTS company (Vladivostok, Russia).

Forte-IT launches the first version of the VPOST.ru portal that interfaces the VPost voicemail system to the Web.

1997
Forte-IT releases its very first computer telephony product: the VPost voicemail system.

1996
Forte-IT and Comptek shake hands to promote Dialogic hardware based computer telephony systems in Russia.

1994
Forte-IT is founded by a group of Moscow State University graduates.